SHANNON HEISLER, AFR TOURS DIRECTOR OF OPERATIONS

Shannon recently joined AFR Tours as Director of Operations. Shannon has worked in destination management for decades. She began her career in Hawaii, serving as Account Administrator working with fortune 500 companies as well as major association groups. Shannon moved to Norfolk in 2001 and served for 20 years as Director of Operations for Phillips Tours. She directed all operational logistics and coordinated vendor relations for military reunions, inbound motorcoach tours, cruise lines, associations, and corporations.

Carolyn Goodwin, Event Planner

Carolyn brings a wealth of event planning experience – both nationally and internationally.  She handles a wide variety of clients for AFR, from WWII veterans to active duty DoD conferences, and manages both with a professional and gracious demeanor, along with a keen eye to detail.  She is a great asset to AFR and any group who works with her is in terrific hands.

Emily Dale, Event Coordinator

Emily is one of our dependable travelers and on-site managers. She began her tenure with AFR in 2007 after many years involved in event planning with the Virginia Chorale, the only professional choral group in the State. A real go-getter with such a delightful personality, Emily is an often-requested onsite representative for both reunions and Yellow Ribbon events.

Katherine Whitley, Event Coordinator

Katherine has worked in the travel industry for 40 years, and as an author has been published in the Travel Age West and Travel Weekly trade publications as well as local San Diego papers. For 30 years she worked as an International Tour Manager escorting tour groups around the globe. Katherine now represents AFR onsite at reunion and Yellow Ribbon events nationwide.

Glenda Knowles, Event Coordinator

Glenda has worked seasonally for AFR since 1992 and is another of our seasoned travelers. She’s also a licensed local tour guide and schedules guide staffing for groups meeting in Hampton Roads. We think of her as our special projects go-to person. Always there for us and always dependable, she especially likes working with the Yellow Ribbon groups.