Shannon joined AFR Tours as Director of Operations after many years with coastal Virginia’s previous tour operator. Shannon has worked in destination management for decades. She began her career in Hawaii, serving as Account Administrator working with fortune 500 companies as well as major association groups. She moved to Norfolk in 2001 and served for 20 years as Director of Operations for Phillips Tours. She directs all operational logistics and coordinates vendor relations for military reunions, inbound motorcoach tours, cruise lines, associations, and corporations. Shannon brings unique knowledge and expertise to the team that drives AFR Tours’ excellence in execution.