Shannon recently joined AFR Tours as Director of Operations. Shannon has worked in destination management for decades. She began her career in Hawaii, serving as Account Administrator working with fortune 500 companies as well as major association groups. Shannon moved to Norfolk in 2001 and served for 20 years as Director of Operations for Phillips Tours. She directed all operational logistics and coordinated vendor relations for military reunions, inbound motorcoach tours, cruise lines, associations, and corporations.